Jackson Jet Team Members Recognized with AIN “Above and Beyond” Awards
Boise, ID / Phoenix, AZ — Jackson Jet is proud to announce that Megan Panter, Customer Service Manager (KBOI), and Brian Swanson, Line Service/Operations Manager (KPHX), have been recognized with the prestigious Above and Beyond Awards as part of the 2026 Aviation International News (AIN) FBO Survey.
The annual AIN FBO Survey is one of the most respected benchmarks in business aviation, capturing feedback from pilots, flight departments, and operators worldwide. The “Above and Beyond” recognition highlights individuals who consistently deliver exceptional service, leadership, and operational excellence.
“This recognition is a direct reflection of the people behind the experience,” said Jeff Jackson, CEO of Jackson Jet. “Megan and Brian represent what we strive for every day—consistency, professionalism, and a genuine commitment to taking care of our customers and each other. We’re proud of the way they lead and the example they set across the organization.”
Panter has played a key role in shaping the Boise FBO customer experience, leading her team with a focus on responsiveness, attention to detail, and seamless coordination. Swanson has been instrumental in driving operational excellence in Phoenix, ensuring safe, efficient, and high-quality ramp operations in a demanding environment.
Their recognition reflects Jackson Jet’s broader commitment to delivering a consistent, high-level experience across all touchpoints—from first contact to wheels up.
The acknowledgment comes as part of AIN’s 2026 FBO Survey, which evaluates service providers across five key categories: line service, passenger amenities, pilot amenities, facilities, and customer service.
Jackson Jet extends its sincere congratulations to Megan and Brian on this well-earned recognition and thanks them for their continued leadership and commitment to raising the standard across the organization.