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Boise, ID – 3/10/2025 – Jackson Jet Center is pleased to announce the appointment of Megan Panter as the new Customer Service Manager at its Fixed-Base Operator (FBO) facility at Boise Airport (KBOI). With a decade of experience in healthcare management, retention, and recruitment, Panter brings a wealth of operational expertise and leadership to the role.
Panter’s background includes a tenure with Air St. Luke’s and a proven track record of improving efficiency in high-demand environments. She has been recognized for her ability to streamline workflows, enhance interdepartmental communication, and implement scheduling protocols that reduce delays. Additionally, her commitment to compliance and operational excellence has ensured high standards in file audits and resource management.
“Megan’s leadership and operational expertise make her an excellent fit for Jackson Jet Center,” said Carrie Campbell, VP of FBO operations at Jackson Jet Center. “Her ability to optimize processes and elevate customer service standards will further enhance the experience for our clients at KBOI.”
As Customer Service Manager, Panter will oversee the FBO customer service team, ensuring seamless service for Jackson Jet Center’s clientele, which includes private and corporate aviation customers. Her strategic approach to efficiency and customer engagement will strengthen Jackson Jet’s commitment to excellence in aviation services.